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Below you will find some of our featured speakers.
Click below to see our full list of speakers.

Mike Benson

Mike is Team Captain and President of The Conquerors International Strength Team, a group of athletes who use feats of strength to captivate audiences worldwide. Mike has extensive experience teaching and motivating audiences in over 27 countries. Mike uses his own personal story combined with amazing demonstrations to teach and illustrate business principals and philosophies that will empower and equip them to overcome adversity in business and in life. Mike has worked with a wide variety of clients including: Florida Marlins (MLB), Public Schools, Israeli Defense Forces, Colombian Military, Non-Profits, Charities, Churches, Department of Corrections (8 states), Young Presidents Organization, and many more.

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Mike is an engaging and powerful speaker who uses personal stories and humor that is guaranteed to keep audiences on the edge of their seats. Mike is also a certified John Maxwell Speaker, Trainer, and Coach and member of the Founders Circle.



Conflict Resolution


Learn the 21 Irrefutable Laws of Leadership and how to effectively raise the lid on your leadership ability because as John Maxwell puts it “Everything rises and falls on leadership.” You will also learn how to lead the most important person…yourself! Learn the essential character traits every leader must have in order to lead in their business and personal life.


Mike has experienced adversity from drugs, to 11 years in prison, to having a stroke in 2013. Learn how to turn life losses into stepping stones to a successful future as Mike says “Never let your past dictate your future.” You will learn what to do when you fail or loose to keep moving forward toward a fulfilling and successful life filled with purpose and vision.


You will not only be inspired by Mikes personal story of overcoming life's challenges but also learn how to inspire yourself and others as you step out of ordinary into an extraordinary life filled with possibilities. Awaken creativity in yourself and others and learn one of Mikes favorite life principals “ Life begins at the end of your comfort zone.”


Learn how to create and cast vision to your staff and coworkers. Learn how to give your staff a motive for working with excellence by showing them not only what they are working for, but also what they are working toward. As Mike likes to say “Anyone can steer a ship but it takes a person of vision to chart the course.”

Conflict Resolution

Learn the verbal  de escalation skills necessary when dealing with upset or hostile people to effectively turn enemies into allies. Also learn the pre-contact indicators that will let you know when someone is about to go beyond verbal conflict and what to do to keep yourself and others safe.


As a professional Strength Athlete who began his journey of fitness at the age of 9 Mike knows how to get people into shape. Learn nutrition and how to optimize it for peak performance. Learn how to create a corporate culture of health and fitness. Learn the steps it takes to set and reach your fitness goals.

Hugh Ballou

How does a conductor of orchestras and choirs teach leadership - very enthusiastically! Hugh Ballou teaches leaders around the globe how to build synergy with teams and how to build effective processes that bring success to any organization - no matter how small or how large. "I travel around the country and around the world and find that you can change the name of the organization, the location and the type of structure and you will still have the same issues - leaders not leading effectively!"

Ballou brings 40 years of experience as conductor to his leadership training. "I call the training The Quintessential Leader: Four principles for transforming your organization and your teams, but no one can produce effective teams without fine-tuned leadership skills. I teach business executives how an orchestra conductor brings out the best skill of the players that have been hired. The conductor is a dictator, however, if the conductor hires a good oboe player, then it's best to let that oboe player use his or her skill rather than tell them how to play the oboe!" It sounds silly, however, leaders who micro-manage those whom they lead only receive a fraction of the performance that is ultimately possible. Let the team perform!

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The skill set of planning for success, constructing powerful goals, and delegating with authority are consistent themes where many leaders underperform.

Ballou's unique ability in inspire and motivate event the most difficult of audiences has made him the expert in the field of Transformational Leadership. Transformational Leaders build strong leaders on teams that are motivated, focused and highly effective in setting and implementing powerful goals.

As author of 5 books on Transformational Leadership, Ballou works as executive coach, process facilitator, trainer and motivational speaker teaching leaders in many diverse fields the fine-tune skills employed every day by orchestral conductors.

Additional Topics
1) Employee engagement: Building a Culture of Consensus Builders
2) Setting and managing goals, action plans, and metrics for accountability
3) Aligning personal and corporate values for a higher functioning culture
4) Team empowerment through revision of basic systems ...Conducting Power-Packed Meetings: The Secrets of Leading Teams and Empowering Cultural Transformation
5) Organizational Dysfunctions That Damage Productivity and Infect the Culture...the hiring process, the assimilation process, the job description, and the annual review
6) Building Healthy Teams: Preventing and Managing Conflict...It's Everybody's Job

Any Cosper

One of the most prominent voices in the world on the topic of entrepreneurship, Amy Cosper is the Editor-in-Chief of Entrepreneur Media Inc. Named Fast Company's "25 Smartest Women on Twitter", Cosper has not only been reporting and commenting on the world of entrepreneurship, she has been shaping it through the pages of a magazine that has seen meteoric growth, and become the most respected resource in its field.

As the Editor in Chief of Entrepreneur magazine, Cosper knows what it means to innovate, create and disrupt an industry—and an economy. Over the past six years, Cosper has witnessed and gave voice to successes and failures in business, and in turn has a deep understanding of the psyche of an entrepreneur, and what it takes to succeed in a meaningful, long-term way. Cosper's philosophy is that entrepreneurialism is about more than owning a business, it's about creating something from nothing in any capacity, whether employed or employer. It's about laying the foundation for the future, disrupting known thought and going forth to create lasting change.

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An entrepreneur in her own right, Amy has become an evangelist for entrepreneurship around the globe as one of the most sought after speakers keynoting and judging at events, such as Disrupt Athens in Greece, the Creative Business Cup in Copenhagen, ShiftSplit in Croatia, and the upcoming Global Entrepreneur Network Conference in Milan. She is regularly tapped for her commentary among her fellow journalists, including The New York Times, The Wall Street Journal, USA Today, NPR, and appearances on Fox Business, ABC News, CNN and Bloomberg Television. In addition to her perspectives on entrepreneurship, she is often asked to provide insights on a spectrum of topics from free economics, social media optimization, broadcasting, the Internet, VC strategies, media, online profiling and user behaviors, and content strategies.

Cosper's journalism roots began in the tech world, where she cut her teeth as a reporter on assignment in Israel, Norway, Brazil, Luxembourg, Paris and London covering broadband, broadcasting and satellites. She has directed five ASBPE award-winning financial magazines.

Cosper's mission is to spread the word on the power and promise of entrepreneurship on a global scale. She believes that in the world of entrepreneurship, "on the other side of your fear is your success."

Curt Anes

Curt was born and raised in Michigan where he was recruited to play Quarterback for current Notre Dame Head Football Coach Brian Kelly at Grand Valley State University. In 2002 Curt won the DII Heisman Trophy (Harlon Hill Award) as the top college football player in the nation for all of Division II. In the same weekend, Curt led GVSU to it's first ever team National Championship regardless of sport, and became the first player in history to win both honors in the same season. His childhood dream to play in the NFL became a reality in 2003 when he signed with the Detroit Lions. His time spent with the Detroit Lions also took him to NFL Europe where he quarterbacked the Scottish Claymores.

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A top award winning athlete, Curt's career was cut short after a devastating knee injury. Since then, Curt has enjoyed coaching Quarterbacks alongside Brian Kelly at Central Michigan University, helping surgeons treat their patients better as an award winning Medical Device Sales Consultant for Arthrex, and as a Teaching Pastor.

Curt is a star communicator who always inspires the audience to move past the past, overcome fears and excuses to live out the desires of their heart and fulfill their destinies. Curt speaks frequently to diverse groups ranging from large corporations to non-profits, colleges and universities, public and private schools as well as churches. With a simple yet profoundly powerful speaking style, Curt has the ability to connect with and empower people from all walks of life to become "Game Changers".

"You've Got the Goods"
Inspirational | Empowerment | Life Changing | Humerous
{You have everything it takes to live your dream & change the world.}

"How Winners Think"
Conquer Fear | Defeat Failure | Overcome Adversity | Humerous
{Have you ever heard people tell you, "I can't because..."? We hear it all the time from family, friends, and employees. The truth is that no one has the power or authority to hinder you, but you}

"Information + Application = Transformation"
Life Changing | Educational | Empowerment | Humerous
{Our world is full of information, but real transformation and true success is only experienced by those who go out and DO what they've learned}

Alan AtKisson

Alan is appointed to the President’s Council of Advisors on Science and Technology (Europe)  He advises large companies, governments, cities, foundations, NGOs, and the United Nations. He helps people develop new strategies, design initiatives, manage complex programs, assess progress, and find better pathways to effective sustainability leadership. His recent clients have included Levi Strauss & Co., Ernst & Young, WWF, the Government of Serbia, the Egyptian National Council on Competitiveness, and the Nile Basin Initiative, among others. In addition to general strategic expertise, Alan has specialized experience in the areas of sustainability indicators and reporting, climate change strategy, renewable energy finance, green economic transformation, and multi-stakeholder process facilitation. Alan also coaches executives on how to sharpen their knowledge, capacity, and effectiveness at leading change.

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Alan draws on over twenty years of leadership experience in sustainable development, having held several chief executive roles in organizations, in addition to his business role as President and CEO of AtKisson Group. His experience includes co-founding and leading Sustainable Seattle (1990-1995); and serving as president of the International Network of Resource Information Centers (also known as the Balaton Group, 2006-2012). He has directed numerous projects and programs and has also, on two occasions, served as a transitional chief executive to lead institutions through major change processes. One of these occasions was for the global Earth Charter Initiative in 2006-2007. With a background that combines business management, economics, journalism, science and the arts, he is dedicated to helping other leaders meet the practical challenges of sustainability with innovation and strategic vision.


Alan is the author of several books on sustainability theory and practice, as well as dozens of articles and reports. Believing Cassandra: An Optimist Looks at a Pessimist's World (1999, updated and reissued in 2010) explains the origins of the modern sustainability movement through the lens of the mythological character, "Cassandra," who was given the special gift to see the future, but cursed so that no one would believe her warnings. An Amazon bestseller, reviewers called Believing Cassandra "a pivotal book" and "a very important work," and organizations purchased it by the carton to spread its "message of hope" to their colleagues. The new edition has been translated into Russian and Chinese.

Alan's latest book is The Sustainability Transformation (Earthscan/Routledge, 2010). Using the same personal, engaging writing style that made Believing Cassandra so popular, The Sustainability Transformation is an empowering and inspirational look at doing sustainability in practice, today. Mixing global trends, practical guidance, systems-based analysis, case studies, and profiles of successful "Change Agents," The Sustainability Transformation is a highly readable guide to the theory, practice, tools, methods, as well as the ethics of professional sustainability work. It has been called "the essential guide" (H. Lovins) as well as "inspiring and informative, offering clear and easy-to-follow framework and tools" (the journal Ecological Economics).

Speaker, Trainer, Creative Presenter

Alan frequently makes inspirational keynote speeches to conference audiences around the world. Through The ISIS Academy, he leads motivational workshops, training intensives, and Master Classes on sustainability and change. As a communicator, he writes for websites, blogs, tweets, and generally tries to share mission-critical information for accelerating sustainability. He can present effectively in English, Swedish, and French.

Alan is also known for his music: he writes songs and makes albums, which are available on iTunes and Amazon.com. A singer-guitarist who led bands in New York in his 20's, Alan is known for occasionally surprising conference or workshop audiences with songs designed to make sustainability ideas engaging and memorable.

Professional Background

Alan was educated in philosophy, science, and language arts at Tulane University (USA) and Oxford University (UK), and was named a 1981 Henry Luce Scholar, which provided him with a year-long professional internship in Malaysia. At the time, he was working in social work and counseling psychology. In the mid-1980s, while also pursuing a music career, Alan ran a successful up-market clothing design manufacturing company in New York City. He and his then partner decided to close the business in 1987, when they encountered corruption and other barriers that made it difficult to run an ethical business in that industry, at that time, in New York City.

In 1988, Alan shifted gears and began professional work on sustainability in 1988, serving as executive editor of the pioneering journal In Context: A Quarterly of Humane Sustainable Culture. There he came into contact with many of the pioneering thinkers and researchers in sustainability, including Donella Meadows, who mentored him and encouraged him to be inventive and to take leadership in the emerging field. In 1990, he and other colleagues co-founded the Sustainable Seattle initiative, later recognized by the United Nations as a model project in urban sustainability and indicator development. Also in 1990, Alan began introducing the concept of "sustainability change agents" through workshops and lectures (building on Everett Rogers' pioneering work in innovation theory), and developing tools and methods for doing sustainability that are now used world wide.

In 1992, Alan began consulting on sustainability, as a platform for introducing innovation into the field, and for testing those innovations in the marketplace. He founded a small business in Seattle, USA, which has grown into the AtKisson Group, a network of AtKisson-owned or -licensed enterprises in ten countries. He has led the Group since then, with two breaks to take other positions temporarily: Director of the National Indicators Program (and later Interim Executive Director) at Redefining Progress, a US economic policy think-tank; and transitional Executive Director of Earth Charter International, the coordinating hub for the global Earth Charter Initiative. In 2001, Alan moved to Stockholm Sweden, established the office of AtKisson Europe, and continued to grow the AtKisson Group and to spread its tools and methods into Asia, Africa, and Australia.

Chip Bell

Elevate the Commitment: Attaining extraordinary levels of customer loyalty is simple – but not easy. It starts with a unified commitment by everyone in the organization. Chip Bell shows people how to play their part – by imagining innovative ways to turn customers into raving fans who help drive business growth.

Once is Not Enough: Bell’s impact on audiences is nothing short of extraordinary: 85 percent of the groups who hear him bring him back one or more times. Always customer-focused, Bell customizes his presentations to meet your needs, making himself available for pre-event phone calls to better understand your business and organizational needs.

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Pen To Paper: Considered the authority on customer loyalty Bell writes regularly for business journals, national newspapers and magazines, and has written or co-authored 16 books on customer issues, including several best sellers: Service Magic, Managing Knock Your Socks Off Service, Customer Love; Customers as Partners; and his latest, Magnetic Service: Secrets for Creating Passionately Devoted Customers.

Action Tactics: Bell gets to the heart of the issue. He reveals the best practices from organizations leading the customer loyalty charge. Most important – these ideas and strategies can be put into practice the minute people walk out the door.
A Great Conference Opener or Closer

“High energy and humorous” are two words used by every audience that hears Chip Bell. If this is the tone and style you’d like your meeting to start with and/or end with, you are in for a treat. Chip’s personal and personalized style leaves audiences with enthusiasm and inspiration--ready to engage others

Sustain the Message After the Meeting: Learn about Chip Bell's Impact Channel option which shows people how to apply "Magnetic Service" principles to their organization. Reinforce your meeting's message and effect real change by helping Chip Bell's ideas take root.
For more information about Dr. Bell's training series Managers as Mentors Online, http://www.iti4training.com/mentors/


Business Growth through Remarkable Service

It is no accident that most of the 2007 Business Week Customer Service Elite companies grew profits in excess of 20% this year. These companies know that remarkable service leads to business growth. They also recognize great customer service can trump price, product and location in the customer’s new definition of marketplace value. The Elite execute remarkable service through up-to-date customer intelligence, a purposeful service strategy, customer-centric metrics that insure focus, standards that promote consistency, service forensics able to repair hiccups before they disappoint customers, and a people plan that has effective leadership as its centerpiece. The execution formula produces devoted customers imperative to enhancing business growth and/or unit reputation. Based on Dr. Chip Bell’s cutting-edge research and forthcoming book, Customer Loyalty Guaranteed, this provocative, high-energy session reveals the tactics essential to creating business growth through remarkable service.

Service Innovation: Re-igniting the Customers’ Experience for Bottom-Line Impact

What do Cabela’s, NetFlix, Build-A-Bear, Enterprise Rent-a-car, Progressive Insurance and FedEx have in common…other than incredible business growth? They all have created or reinvented the way customer service was delivered to customers in their industry. Remarkable service requires a perpetual pursuit of new and unique ways to make the customers’ experience sparkly, but consistent; enriching, but profitable. And business growth is the name of the game. It means thinking differently like a service inventor with a bottom-line bias. It is discovering the service version of the “free prize” inside the Cracker Jack box. This lively, hands-on session draws from Dr. Chip Bell’s 20+ years consulting with many of the major companies deemed to be the world’s best service innovators. Attendees leave with countless cutting edge techniques and a head full of ideas for either reinventing or re-igniting the service experience they deliver to customers.

Leading Customer LoyaltyMakers™

Remarkable service can occur without great leadership; all organizations have associates who work to give great service simply out of the belief that customers deserve their best. But to ensure distinctive service happens consistently across an organization requires the guiding hand of skilled, passionate leaders. Look behind the scenes of organizations renowned for remarkable service—the ones with true business growth, not just growth through acquisitions. You will find leaders whose behaviors and practices nurture the spirit to serve. Based on Dr. Chip Bell’s forthcoming book, Customer Loyalty Guaranteed, attendees gain insights, instruction and the incentive to lead associates in delivering loyalty-creating service. Framed around a practical formula and laced with riveting great examples, this session can jump start leaders’ passion and reset their practices for transforming mediocre service into sustainable remarkable service.

Clients as Partners: Building Profitable Professional Relationships That Last

Distinctive service in the professional world can be vastly different than the approach used by a merchant to win a consumer. For the business-to-business world and/or in the space of sophisticated products or specialized expertise, the path to success is a long term, profitable relationship. When clients feel like valued partners in a power-free relationship, their expectations are more realistic, they are more forgiving of mistakes, more ardent advocates, and their economic investment in the firm or organization deepens. Loyalty research convincingly demonstrates that the longer a client remains with an organization the greater their impact on business growth. Dr. Chip Bell’s insightful, fresh program provides audiences with provocative, yet practical tools, tips and techniques for building profitable client relationships that last. 

Creating a High Performance Service Team

Customer service rarely happens without the support of units far from the frontline. Likewise, customer loyalty is built on valued experiences that are created through seamless handoffs, superb inter-unit and between unit communication, and a shared vision. It is the type of flawless execution that is characteristic of a great symphony, a superb racing pit crew, or a world-class surgical team. Drawing from many years of research on high performance teams and applied to the unique requirements for remarkable service, Dr. Chip Bell’s powerful session arms attendees with riveting case examples, easy-to-apply techniques, and the renewed zeal to work collaboratively. Organizations with skillful teamwork enjoy greater efficiency and productivity yielding higher profits, lower costs and improved business growth. The session can be a fast-acting antidote to silo thinking, bureaucratic bottlenecks, and internally focused practices.

Help Your Front Line Deliver A Service Experience You Can Be Proud Of

First and last impressions of every service experience are delivered to customers by front line employees. It’s those employees that most need up-to-date training. Chip Bell not only inspires front line personnel by reminding them of the value of their ambassador role – he also gives them practical tips for those moments when service delivery can be most challenging. Front line employees leave his memorable presentations excited, empowered, and ready to create remarkable experiences for customers.

“Pre-Season” Customer Service Refresher

Every sport has a pre-season where veteran athletes refresh their fundamentals and renew their tactics. Regularly reinforce your organization’s service vision and rekindle your employees’ preparation and passion for extraordinary customer commitment. While everyone knows what to do and how to do it – people just get too busy. This powerful wake-up call can reinforce the basics and remind employees of their importance in creating passionately devoted customers.

Unleash and Transfer the Wisdom of Your Leaders

Too often valuable know-how is lost when your leaders leave or change roles. Mentoring is a vital skill for all your employees, especially for your leaders. Progressive leaders help their associates get smart, not just get ahead. Chip Bell drives this point home using practical examples and best practices from leaders and organizations famous for coaching competence. His pragmatic recipe for everyday one-to-one mentoring has helped thousands of leaders communicate valuable wisdom and skills to their associates.

Set the Tone for Organizational Change

Retooling your organization to meet rising customer requirements can sometimes be met with resistance. Chip Bell sets the tone to ensure your message is delivered to enthusiastic ears. He tailors his talk to every audience from delivering convincing evidence to executives, to supplying encouraging strategies to managers, to providing new how-to tips to front line employees. Chip can turn your doubters into willing advocates and your fence-sitters into spirited fans.

Leading the Quest for Customer Devotion

Customers see your unit or organization through the attitudes and practices of employees they encounter. Bottom line, a consistent customer experience takes service leadership! Service leaders need not be charismatic and charming to be effective. However, there are specific leadership tasks required for consistent and remarkable service across organization. Using compelling examples, solid research, humorous delivery, and cutting-edge ideas, leaders learn concrete ways to release employee passion, encourage boldness, and reinvent problem processes. Audiences are guaranteed to leave ready and able to get their associates engaged, enthused, and eager to give unforgettable, magnetic service.

Make “Partnership” Your Theme

Customer dazzlement can be a great goal, but a dead-end street! As organizations seek to "wow" the customer, standards climb and the customer looks for yet another "blow my mind" tactic. There is a more powerful approach to long-term customer loyalty: customer partnerships. When customers feel like partners, they are more forgiving of mistakes, their economic investment in the organization deepens, and they champion the organization to others. This insightful, fresh program will provide your audience with provocative, yet practical tools, tips and techniques for building customer relationships that last.

A Commitment to Internal Customers

Customers just aren’t external – they’re internal, too. And internal customers are just as important as external customers in building a reputation of remarkable service. Ensuring exceptional internal customer service improves performance, productivity, effectiveness and it increases your revenue. Chip lays the groundwork and provides the techniques for delivering exceptional internal customer service.

Renewing the Passion for Customers

Downsizing and reorginizations have robbed colleagues of colleagues, leaving the survivors hollow. And the desire for razor-thin margins has too often put short term profits at center stage and long term partnerships in the cheap seats. As the soul of the organization is put in the vise of profit, the positive spirit of workers gets squeezed out. And, because of employee apathy or indifference, customers can end up experiencing customer service that is either boring or bad. Chip can provide your leaders with principles and practices for turning lethargy in energy. Learn new tools for renewing a passion for customers while still focusing on running a profitable operation.

Comments for Chip Bell:

“During my 15 years with Verizon Wireless, I’ve listened to dozens of keynote speakers talk about attracting and retaining loyal customers. I thought I had heard just about every tip out there; however, I walked away from your discussion equipped with a whole new set of tools. Chip truly differentiates himself from other speakers by presenting information that appears – on the surface – as obvious in a fresh, enlightening manner.” - Verizon Wireless

“Chip was terrific. He was energetic and he kept the audience engaged. It was also clear that he was extremely knowledgeable on the subject matter and that he did his homework on our company. Much thanks.” - Watson Wyatt
“Chip was an extraordinary addition to our meeting. He did an exceptional job integrating what he learned about us into his customer as partner framework. There is no question that McGraw-Hill will be interested in having him as a speaker in the future.” - McGraw-Hill
“Not only was he a hit during his session - he entertained us during our breaks playing the piano. We were very pleased with Chip and WSB.” - Lockheed Martin

“I will condense all of the feedback for Chip Bell into one word: WOW! Chip set the tone for the entire conference with his high-energy presentation style and "bulls eye" content. Our members left the conference, three days after Chip presented, still talking about his opening keynote. What a pro!” - Service Support Professional Association (SSPA)

“Dr. Bell engaged an audience of successful Merrill Lynch financial consultants in an entertaining and thought-provoking presentation of how to go beyond world class service and build long-term “partnership relationships” with their customers.” - Merrill Lynch

Randy Dean

Randy Dean, the "Totally Obsessed" Time Management/PDA Guy and E-mail Sanity Expert, and author of the recent Amazon e-mail bestseller, Taming the E-mail Beast: 45 Key Strategies for Managing Your E-mail Overload (Sortis Publishing 2009), is your preferred source for speaking and training programs on advanced time management using technology, managing the mess of e-mail and information overload, and related topics including managing great meetings and ending office clutter. Randall Dean, MBA, has more than 20 years of experience using and teaching advanced principles of time and project management and personal organization. His popular keynote/breakout programs, "Finding an Extra Hour Every Day" and "Taming the E-mail Beast: Managing the Mess of E-mail and Info Overload" are great sessions for conference and association meetings, combining humor with extraordinarily relevant and useful content and providing strategy-rich information on finding and saving time and taming the e-mail beast both at home and work.

Randy can also deliver standard and customized training programs for managers and professionals in your company, organization, or association in the areas of general time and project management and also advanced PDA usage, with a special focus on those using Microsoft Outlook as well as popular PDA platforms. He teaches in-depth programs on better managing e-mail, with specific and in-depth demonstrations in MS Outlook built into his program. Randy also provides individual or small group consultation on time management and personal organization strategies that will greatly enhance the productivity and effectiveness of your staff.

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Randy's practical approach and broad-based professional experience with organizations including Procter & Gamble, Michigan State University, and The Fetzer Institute make him a popular speaker/trainer for nearly any size corporation, organization or association. Randy is based in East Lansing, Michigan, but frequently travels regionally and nationally to lead seminars and training programs for a diverse set of clients. See why clients including several major universities: University of Chicago, University of Michigan, Michigan State University, Ohio State University, Notre Dame, University of Pittsburgh, U. Cal Irvine, UCLA, UC Berkeley, and Purdue University, and several association and organizational clients including USDA, US Health & Human Services, US Defense Logistics Agency, Westinghouse Electric Company, Macquarie Holdings, Delphi Automotive, National Business Travel Association, HSMAI's Affordable Meetings, HIDA's MedSurg Conference, National Conference of the Institute of Management Accountants, The Graduate Management Admissions Council, the Michigan, Iowa, and Indiana Societies of Association Executives, the National Association for Legal Career Professionals (NALP), The Law School Admissions Council, Charter Funding, Pratt & Whitney AutoAir, Inc., Michigan Dental Association, Michigan Meeting Planners International, Michigan Society of Governmental Meeting Planners, and the Michigan Chamber of Commerce have brought Randy in to lead and teach advanced principles and strategies in time management, managing your e-mail, leading effective meetings, and using your PDA device the way it was meant to be used. He can help your colleagues and staff take the next step toward a more fulfilling and productive life.

Contact your agency representative today about booking Randy at one of your upcoming meetings or events. Your staff, clients, and/or members will thank you for a great program on important topics that provide immediate payback for attendees.

Tim Gard

Now you can harness the awesome power of humor in your personal and professional life. Producing laughter is a skill you can use to benefit yourself as well as others. Besides, it's fun!

Tim Gard, CSP, nationally recognized humorist and authority on stress reduction through humor, has taught thousands to unlock the power of their own "Comic Vision," improving their relationships and turning adversity to their advantage. Tim has traveled both nationally and internationally for the past decade, providing his fast-paced, entertaining and informative good-humor seminars to more than 100 groups annually. In fact, his friends in Denver say they have more sightings of Elvis than they do of Tim!

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Tim blends his unique experiences as a student, U.S. sailor, state welfare worker/investigator, federal employee, salesman, factory worker and small business owner into a dynamic, hilarious, good humor program you have to see! Tim's presentations are bursting with interesting and useful information that will help you handle stress in a positive manner, and his "unusual" props drive home the message, making it even more memorable. You haven't lived until you've seen his "nose flute concerto."


Developing a Comic Vision (Keynote)
In this laugh-a-minute presentation, Tim finds humor almost everywhere. His outrageous stories and unusual toy props help audience members gain a fresh perspective on work and life through the principles of laughter. Discover how to harness humor to instantly reduce stress and renew spirits throughout the day. Perfect as an opening or closing keynote, luncheon, or dinner event.

Leadership ... The Tao of Humor (Workshop)
Although almost everyone agrees what a positive impact humor can have at work, when misused, it can have an equally negative effect. In this laughter-filled workshop, discover how Tim's humor plan can give you the guidelines crucial to harnessing humor as a practical skill. You'll gain insight on: humor and today's fast-paced, diverse workplace; how "funny" does not always equal appropriate; and much more. You'll also learn how to steer clear of the negative humor that may become a source of problems and complaints. Excellent as a workshop, general session, in association with EEO classes, or combined with any other Comic Visions program.

Juggling Stress: Laughter Works (Team Development)
How about a fun, interactive, laugh-out-loud, low-impact team development event? This popular one-hour class helps rediscover and sharpen basic team development skills. Perfect as a separate event or combine with any other Comic Visions program.

Ken Gronbach

President, KGC Direct, LLC
Kenneth W. Gronbach is a gifted public speaker and a nationally recognized expert in the field of Demography and Generational Marketing. An accomplished President and CEO, Ken has proven success in creating value, leading companies and planning for the future with uncanny accuracy.
Ken entertains his audiences with his own special brand of wit, humor and clear communication. He makes the science of shifting demography come alive with real life examples that make it relevant to today’s culture, business climate and economy. The most common adjective used by Ken’s audiences to describe his presentations is “fascinating.”

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Ken is a marketing guru who regularly provides counsel to Fortune 500 companies as well as large and small privately held businesses across the United States. In his book “Age Curve, How to Profit from the Coming Demographic Storm”, published by The American Management Association, Ken takes you through a fascinating common sense understanding of shifting demography and the related opportunities and challenges.

The demographic landscape in the United States is made up a series of waves that are about twenty years in duration. It would follow that business will rise and fall according to the critical mass of customers heading toward it. You will enjoy extraordinary success if you are prepared and in front of the wave.  Let Ken Gronbach show you how to position your business or organization in front of that wave.

Joelle K Jay

Joelle K. Jay, Ph. D., is a Principal at Leadership Research Institute who specializes in leadership development for senior executives in Fortune 500 companies.

She is an award-winning executive coach, a popular keynote speaker, and a nationallyrecognized author on personal leadership. She strategizes with business leaders to enhance their performance and maximize business results.

Joelle is especially known for her success in the advancement of executive women. She helps companies develop, advance, and retain top talent with results in productivity, profitability and performance, along with a sense of personal well-being keeps leaders at their best.

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Joelle's clients include large international companies in pharmaceutical, insurance, financial, hospitality and hightech industries like Bristol Myers Squibb, MetLife, Merrill Lynch, AIG, MGM Resorts, Google, Microsoft, Intuit, and Adobe.

Joelle's popularity as an executive coach and keynote speaker is time tested with an impressive list of accolades from fortune 500 executives.

Joelle has a Ph.D. from the University of Washington, a Master's degree from Boston University, and a Bachelor's degree from the University of Nevada. She holds a Masters Coach Certification by the International Coach Federation and was named one of the Top 30 Coaches by Leadership Excellence magazine.

Grace Killelea

Prior to launching her business, Grace served as SVP of Talent for Comcast Cable Corporation, a Fortune 50 company, where she led talent acquisition and talent management.

Her experience at Comcast, the rest of her corporate career, and time as an entrepreneur working with dozens of Fortune 1000 companies gives her timely and relevant insights.

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What Her Clients Have Said:

"Grace Killelea is one of the most compelling speakers I've ever had the pleasure to hear ... her ability to weave personal stories into important universal lessons for her audience results in an authentic, touching and spellbinding experience. She is honest and forthcoming about her own triumphs and tragedies, and her ability to transfix the audience is unsurpassed. Don't miss an opportunity to hear Grace speak — you'd be missing an extraordinary event." — Chief Communications Officer

"Grace is an outstanding motivational speaker - clear, practical in her message but inspiring in her impact. She works great with individuals and with groups. The consummate coach and motivator." — EVP HR

Allison McClintick

Allison McClintick is a Leader Development Specialist and the CEO of FlightLead, a veteran owned leadership training company based out of Lansing, Michigan.

A television actor in a former life, Allison has a Master’s Degree in Leadership Studies from the University of San Diego, ranked one of the top ten schools for the study of leadership as a science. She has been extensively trained and certified by the Center for Creative Leadership in LaJolla, California and has earned a certificate in Decision Quality and Biases in Decision Making through Stanford University.

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Truly a sought after expert in her field, Allison’s true appeal is in her experience working for and with the military; as a Readiness and Deployment Support trainer, Allison has worked with thousands of Marines and their command team’s managing the constant ebb and flow of deployment in the time of war, and she counts receiving the wounded from Afghanistan as one of the most impactful experiences of her life. Allison has completed research in leadership as a counter insurgency method in Afghanistan concerning civil/military relations; reintegrating combat veterans presenting with TBI and PTSD; the efficacy of leadership amongst enlisted ranks in air and ground combat elements and even spent three months with Iraqi refugees in El Cajon, California learning about global culture.

A former single mother with a burning purpose to contribute, Allison moved to San Diego on a wing and a prayer to start a journey into the leadership world and to achieve personal and professional success. Marrying an active duty Marine brings her back to her roots in Michigan, armed and ready to bring the experience, education and insight to her work as a professional speaker all across the nation.

Allison is the host of the radio show “The Leadership Low Down” on the Michigan Business Network, a regular blogger for CoSozo.com and releasing her first leadership book in 2014.

Some of Allison’s audiences have been: The United States Marine Corps, Michigan State University, YPO/WPO, ORGPRO, Michigan Meetings Expo, Horizon Conference, Maner Costerisan, the YMCA, MSUFCU, MPHI and more. 

Jeff Magee

Dr. Jeffrey Magee knows performance! He started Jeff Magee International after 20 years of hands-on experience in business, and has earned almost every professional designation available in the business world today. By age 25, he was the #1 salesman in the nation for a Fortune 500 firm and the youngest certified sales instructor in the world for Dale Carnegie.
Jeff Magee has taken his frontline experience to the marketplace where he presents over 100 programs each year, all over the world. He currently designs and presents leadership and sales courses taught at Pfizer Pharmaceuticals, Clear Channel Entertainment, GMAC, Western CPE, El Paso Energy, the senior officer corps of the US Army National Guard and the US Junior Chamber of Commerce.

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  • Started his first marketing firm while in junior high school and later sold it to a Fortune 100 company.
  • Had more than 1000 articles published before graduating high school as well as having interviewed Ronald Reagan and Dr. Seuss with articles appearing in USA
  • Youngest certified Dale Carnegie Sales Instructor in the world by age 24
  • Rated number one salesman in the nation by a Fortune 500 Firm by age 25.
  • Author of the number one selling graduate level managerial text in 2000, Yield Management
  • McGraw-Hill Internationally Published Author of the Sales Training Handbook

Awards & Acclaim

  • One of less than 20 individuals worldwide who hold both Certified Speaking Professional (CSP) and Certified Management Consultant (CMC) professional designations.
  • Guest faculty member at WEST POINT on leadership.
  • Invited to speak on business topics at more than 100 college campuses
  • Awarded the Sigma Delta Chi Award for Journalism Excellence by the Society of Professional Journalists, (the Pulitzer Prize is the only print journalism award more prestigious)
  • President of the Alumni Board of Directors for a leading Midwest University
  • President of the Oklahoma Speakers Association 3 terms
  • “Professional Speaker of the Year”- National Speakers Association, Midwest Chapter, two years in a row

Author & Creator of

  • Performance™ Magazine – National Performance Improvement Publication with columns from NY Times Best Selling Authors and other Training Experts
  • The first book on Generational Leadership – effectively Leading and Managing in environments that consist of people of different ages
  • Designer of the Army National Guard’s National Leadership Effectiveness and Sales Recruiter Programs – “the most results oriented program they have ever had”
  • Designed the core coaching and team building training curriculums for Career Track Seminars, SkillPath Seminar and Fred Pryor Seminars.
  • 20 books on Sales and Leadership-Management Effectiveness
  • Five performance-oriented audio series and two videos sold internationally
  • Founded a leading E-based training company


The Leadership Alternative

Because there is no single managerial-leadership style that works in every situation, you will learn how to utilize alternative styles with each interaction to achieve maximum results and stimulate maximum performance in everyone around you.

Building a Legendary Leader

The impact you have on individuals and organizations after you leave is your legacy.  Legendary leadership traits ensure that your legacy will be positive, productive, and profitable by leading strategically and using effective succession planning models.

Coaching for Impact

Learn how to engage the Five Core Generational Segmentations (age groups) in today's workplace via a 5-Factor Coaching Dialogue.  In addition, identify which of the 6-Leadership-Coaching styles lead to an improved performance level in any situation.

Beyond WOW

The Service-Leadership Approach to exceptional customer service is an explosive new behavior based skill program.  You will be exposed to a new level of customer service and ways to turn customer service into your strategic profit center!

Power Charged for Life
Wells of Greatness

Your internal "Wells of Greatness" are the epicenters from which you internally draw for motivation.  This program helps you identify your internal "Wells of Greatness" for continued personal focus and performance while avoiding time spent in the proverbial puddles that distract from the greatness within.  This program is a catalyst to improved performance in one's life.

Performance Driven Selling

This is NOT just another sales program.  It was born out of decades of real sales experience.  The ideas and techniques are so innovative that they produced an international best-selling book for McGraw-Hill, The Sales Training Handbook.  Performance-Driven Selling and The Sales Training Handbook are the resources behind this high energy, performance-driven and entertaining look into selling skill development.

Conflict Resolution

"Resolving Conflicts & Confrontations for Positive Resolution©" is the fundamental aim of this explosive course from which others are benchmarked.  In fact, a version of Magee's course, originally brought to the market by CareerTrack Seminars, has been experienced by tens of thousands of professionals!

Strategic Planning in a Short Term World

This program has never been more important.  The days of designing a long-term approach to business and organizational development are long gone.

Team Building/Cross Functional Teams

Kordell Norton

Speaker, Author, Certified Graphic Facilitator, Consultant
Humorous, entertaining and inspirational, Kordell Norton has walked the talk.  When he is not orchestrating strategic planning as a Certified Graphic Facilitator (highly visual process) he helps organizations increase revenue growth through marketing/branding, sales training and execution.  He has been an adjunct faculty member and guest speaker for over 15 universities and colleges.  His high energy presentations are often used by Associations, Chambers of Commerce, and Educators for a fast paced and engaging method to jump start their growth . . . which results in him being a speaker for THEIR members.  "If he was that great for us, imagine what he can do for our customers and their business."   

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President of the National Speakers Association - Ohio Chapter and the author several books.
As a senior executive at several multi billion dollar companies he has been:

  • The Operations "Guy" for $2.5 Billion a year in sales.
  • Vice President of several call centers.  His 500 agents took inbound customer calls . . .to the tune of 250,000 a month.
  • Managed a $31 million dollar a year marketing budget and created sales and growth programs for companies like IBM, Microsoft, Hewlett-Packard and hundreds of other companies.
  • Director of Human Resources for 5,600 employees
  • Remember No-Name Generics?   That was Kordell.  He introduced those to the Grocery Industry in the United States.

Author of - Throwing Gas on the Fire: Creating drastic change and marketing - he shows groups how to add pizazz and zing to their marketing, their events and meetings and even improve life's events. 

Author of - Spontaneous Combustion: Discovering the Customers Problems, Passions and Priorities.  This work help professionals develop Consultative Selling skills as organizations move away from manipulative sales.  These customers want more trust based, relationship sales partnerships. They want to learn how to "talk less . . . sell more."

Kordell is often described by his clients as one who makes them think "out of the box."   High energy, humorous, very interactive and someone that makes the complex easy to understand and easier to apply.  "Watching Kordell present," one client recently said, "is like watching popcorn pop . . . without the lid."


•Strategic Planning                                  * Leadership
•Marketing/Merchandising                      * Business Growth
•Sales                                                       * Motivation

Michelle Phillips

From National TV appearances to college campuses, fortune 500 corporations, and some of the biggest motivational venues in the world, Michelle Phillips has and inspired millions! In 2011 alone, she shared her message on stages in the US and Canada as part of the Power of Women Tour with Sigourney Weaver, Suzanne Somers and Barbara Corcoran, and at the “I Can Do It!” event with inspirational icons Wayne Dyer and Louise Hay.
Among the many reasons Michelle is such a sought after speaker and coach is that she knows in today’s challenging personal and professional environment, success starts with the abilities to adapt to change, overcome obstacles, and build the self-esteem to flourish and grow. Michelle believes those skills lie in each of us and provides a proven process to bring these “success tools” to life.

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Through her personal journey of triumph over adversity and experiences working with world leaders, national news anchors, top entertainers, and corporate executives, Michelle has learned the secrets to authentic success.  She has put these timeless qualities into a unique process which led to her book becoming a bestseller weeks before it hit the shelves. 

Now her book best-selling book,  “The Beauty Blueprint: 8 Steps to Building the Life and Look of Your Dreams (Hay House, 2011) has topped lists in the US, UK, Canada, Japan, and Australia, for over 30 weeks in paperback and Kindle.

Along with her live appearances Michelle continues to spread her message in a variety of ways including TV and radio.  Her international radio show airs on Hay House Radio network and her TV segments currently air on the national morning talk shows “The Daily Buzz” and “Daytime” and on the WE network in July 2012.

Clients have included: •CNN •CBS Network •NBC Network •ABC Network •MSNBC •Fox Network •PBS •WTSP, Channel 10 (CBS Affiliate, Tampa/St. Pete) •WJLA, Channel 7 (ABC Affiliate, Washington, D.C.) •WFTS, Channel 28 (ABC Affiliate, Tampa) •WTVT, Channel 13 (Fox Affiliate, Tampa) •Bay News 9 (Time Warner, Tampa) •Home Shopping Network •International Network of Golf A&E Network •Lifetime Network •Weather Channel •TV Guide •Hearst Publications •Nickelodeon •Warner Brothers Pictures, Proctor and Gamble, Johnson and Johnson, Disney, Steinmart, Harry and David


Billy Riggs

AS SEEN ON PBS, Billy Riggs, is America’s source for all things Attitude!  Through television, radio, books, videos, and live keynote speeches Billy Riggs has used an unusual blend of comedy, music, magic, and motivation to spread his positive attitude to more than a million people on five continents.  A spellbinding communicator, Mr. Riggs honed his uplifting message and speaking skills in the pulpit, founding one of America’s fastest-growing churches at the age of 29.  Though his presentations now are secular, audiences sometimes sense the old preacher in him, stirred by his sincerity and power on the platform.  In 2002, Mr. Riggs was presented the highest earned award of the National Speakers Association: the Certified Speaking Professional.  Since 1995, he has breathed the magic of attitude into people, companies and organizations.

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But the goose bumps aren’t always the result of dramatic oratory.  When Billy Riggs appears, things on stage begin to disappear!  Using world-class magical illusions to drive home his points, "The Attitude Dude" has transformed hundreds of otherwise ordinary conferences into something truly special.  His quick wit and quicker hands spread laughter and raise morale as listeners learn to reshape their destinies with a wave of life’s magic wand: attitude!
Motivational Speaker!  Edu-tainer! Entertainer! Magician! Illusionist! Author!

Most requested programs:

- "The Power of PMA: Positively Magical Attitude!" - Reshaping your company by the power of a positive mental attitude. A mind blowing and mind opening combination of comedy, classic illusion, and a moving message on the importance of Attitude.  Feature's Billy Riggs' hilarious song, "I Feel Petty."  Similar to Billy's 90 Minute PBS TV Special, "The Attitude Dude!"

"How to Achieve the Impossible!" - Advanced management training revealing the attitudes of a remarkably effective leader.  Mixing magic, comedy, and music with an inspiring and practical explanation of the qualities that define great leadership.  Your leadership team will leave with new tools and a new passion!

- "Positively Magical Teaching!" - A mind-blowing and mind-opening presentation for school inservices.  Applies to certificated and classified staff.  Most have rated this program the most effective inservice they have attended in their educational careers!  They will laugh hysterically, be entertained "to the hilt," learn practical methods of reaching students, and be so inspired they'll want to RUN back to work!

- "Positively Magical Selling!" - Demolishing the self-defeating attitudes that reduce sales, and unleashing the reality that makes them soar!  Your sales force will respond enthusiastically to this magical presentation revealing how so-called psychics connect so deeply with their "customers."  Practical tools, ground-breaking content, all wrapped up in the most fun event your company may ever have!

- "Positively Magical Service!" - Exploding the myths that impede fabulous customer service!  This presentation is heavily customized and can be geared to customer service managers or front line employees.  Practical tools to use right away to preserve your most valuable asset: your customers!

Author of:
- "Replace Your Grand Illusions with Grander Realities" 
- "The Twelve Immutable Laws of Humor"
Audio Cd's & DVD's:
- The Magic of Attitude (Audio CD)
- Grand Illusions - DVD
- The Magic of Sales (DVD or Audio CD)
- How to Start an Epidemic Without Becoming a Plague (Audio CD)
- How to Drive Yourself Without Driving Yourself Crazy (Audio CD)
- The Magic of Education (Audio CD)
- How to Provide Magical Customer Service (Audio CD)
- How to Inspire Magical Customer Service (Audio CD)
- Grand Illusions, Grander Realities (Audio CD)
- How to Permanently Improve Your Life (Audio CD)
- Why You Do the Things You Do and How to Stop Doing Them! (Audio CD)
- Girls Are Not Just Long-haired Boys (Audio CD)
- All Your Favorite Love Songs... Divorce Style! (Music CD)
For additional information, availability or preview materials contact
Business Speakers Bureau info@BSBspeakers.com 616-455-9637, 800-701-8715

Paul X. Rinn

Paul X. Rinn is an accomplished Naval Leader and successful businessman. His career in the Navy spanned almost three decades and encompassed challenging positions in a multitude of key operational assignments and combat encounters as well as significant Pentagon postings.
A Surface Warfare Officer, his professional path took him from the rivers of Southeast Asia to the command of the U.S. Navy’s most sophisticated ships: the Guided Missile Frigate Samuel B Roberts FFG 58 (the heroic story of which is required reading at the US Naval Academy, Naval War College and Surface Warfare Officers School) and the AEGIS Cruiser Leyte Gulf CG 55 (selected as the “Top AEGIS Cruiser” in the Atlantic Fleet during Paul Rinn’s Command).

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Captain Rinn was the recipient of the United States Congress’s 1989 National Day of Excellence Award, the 1989 Stephen Decatur Award for Operational Excellence and the 1995 U.S. Navy League John Paul Jones Award for Inspirational Leadership.
Ashore he served as Executive Assistant to the Head of the Surface Navy and later as Special Assistant to two Chiefs of Naval Operations.
In 2008 Paul Rinn was Inducted into the Surface Navy Hall of Fame.

He was awarded five Legion of Merit Awards (one with Combat V), Purple Heart, four Meritorious Service Awards, Combat Action Ribbon with bronze star and other personal and unit commendations.

In 1998 Capt. Paul Rinn retired from the United States Navy and joined the international consulting firm of Whitney Bradley and Brown. He advanced steadily through the company ranks and was an integral part of the company’s growth from a five million dollar organization to a 95 million dollar company in ten years. In 2001 he was promoted to Vice President and placed in charge of International and Domestic Naval business development tripling that business by 2004. In 2005 he took over leadership of the company’s largest sector, Management Consulting, doubling both the sector’s productivity and profit margins over the ensuing four years. In 2010 Paul Rinn became the head of all Commercial business development again doubling WBB’s market share while maintaining a profit margin of over 20%.

He retired on Dec 31, 2011 and is now pursuing a book writing and public speaking career.

Paul Templer

Paul Templer began his career in Africa guiding tourists through the dangerous waters of the Zambezi River until a "bad day at the office" - a deadly hippopotamus attack - forced him to rebuild his life and his career.
Having been the subject of numerous documentaries produced by the Discovery Channel, National Geographic and the BBC, today Paul is the CEO of opusdynamic, a global consulting practice that specializes in leadership development, conflict resolution and guiding organizations so that they can better navigate the turbulent waters of the ever changing business world. He is also a sought after keynote speaker who inspires audiences from all walks of life with his riveting, dramatic and uniquely humorous story of how we create the life we want, one decision at a time.

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A dedicated husband and father, Paul and his family live in Michigan USA where they have established the Templer Foundation, a non-profit organization dedicated to supporting disabled and terminally ill children.

It was in Paul’s words, a bad day at the office.

While guiding an African river safari, he was attacked by an enraged hippopotamus that pulled him from his canoe and swallowed him headfirst up to his waist. Chances are a hippopotamus hasn’t swallowed anyone in your organization. But everyone has bad days at the office and no one gets through life without confronting adversity and change.
A gifted storyteller, Paul will entertain your audience, leaving an emotional imprint that will resonate long after he leaves the stage. A living example of the power of choice, Paul inspires his audiences to overcome adversity and manage change while challenging and empowering them to create a life full of achievement, happiness and success.
Note: This is not just an extremely entertaining and inspiring story... should you choose to use them, Bad Day at the Office: The Safari Guide's Adversity Tool-Kit will give you the tools to:

  • Transform change and adversity into opportunities and success
  • Build a stronger identity both personally and professionally
  • Take increasing responsibility for your actions and act more consistently with your values
  • Act productively by choice rather than letting a grumpy/anxious mood influence and/or dictate your actions
  • Make a greater contribution to your family, your colleagues, your community and the world at large
  • Sleep easier at night

Michael Wickett

There are speakers and there are "born speakers." When that innate talent meets up with the mastery of a profession and the life experiences that only tough times , this a speaker with heart, soul and substance. That's Michael Wickett.
After the phenomenal turnaround of a failing sales career, he was encouraged to share the "secrets" of his success. Today, that adds over 20 years experience as a professional speaker and trainer.
A teacher in the truest sense of the word, Michael integrates life-changing ideas into the fabric of your corporate culture. He gets and keeps the attention of his audiences with a special brand of exuberance that is entertaining and enlightening, yet down-to-earth. Whether it's engineers or entrepreneurs, trainers or trainees, Michael finds the common thread and gets to the meat of the issues and the hearts of his listeners.

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With Michal Wickett, you get the presence of a world-class speaker. A gifted storyteller, he illustrates his talks generously with fresh, memorable vignettes that turn theory into reality. Individuals are empowered and inspired to take action.

Audiences love him. And companies love the long-lasting results of a Michael Wickett experience. Client comments:" Awesome! "

"People have wonderful potential just waiting to be tapped"