Mark Miller
Topics:
- Entrepreneurism
- Branding
- Leadership
- Team Building
- Marketing
Talent Inquiry
About Mark Miller
(VP Chick-fil-A, High Performance Leadership)
I know you are busy, and I also know the demands on you as a leader have probably never been higher. Here’s what leaders from around the world are telling me: The pressure to perform can be overwhelming. The daily challenge is to do more with less and do it faster and better. The ongoing balancing act between work and the rest of your life is daunting. The tension created by a 24/7 “always on” world makes creating a sustainable life a real trick. Does any of this sound familiar? I understand… I live and lead in the same world you do. However, even in the face of these challenges, I believe you, your team, and your organization can thrive!
My career at Chick-fil-A began more than 40 years ago as an hourly team member in one of the local restaurants. Shortly thereafter, I become the 16th corporate employee — my first job: working in the warehouse. Since that day, I have worked all across the business, from starting our Corporate Communications group and our Quality & Customer Satisfaction Team to leading in Restaurant Operations, Training & Development, Leadership Development and more! Currently, I serve as Vice President of High Performance Leadership at Chick-fil-A.
For the last 20 years, I have focused much of my time on serving leaders, helping them grow themselves, their teams, and their organizations. In addition to my role at Chick-fil-A, I’ve also had the privilege to teach and lead in not-for-profit organizations domestically and globally. Although the context is different in every organization, the problems have common roots and so do the solutions. Along the way, I have been fortunate to author (and co-author) a few books – nine and counting. Today, more than a million books are in print in 25+ languages. My approach to writing has always been to find what is true in principle and figure out how to make it applicable to the real world. I look forward to our journey together unlocking your full potential as a High Performance Leader.
“Your capacity to grow determines your capacity to lead”